High Park Grand 曉珀‧御

Working with Stephanie to find my last apartment before I repatriate to the US after 23 years here in Hong Kong was flawless. She showed me a variety of apartments, worked with the landlord to get me a great rental price, answered all my questions and above all was patient. My experience with OKAY.com was far better than all my other experiences over the years and I can recommend OKAY.com and Stephanie to friends without hesitation.

Sonam was absolutely fantastic in helping me find home in Hong Kong. First, she is pleasant, balanced and reliable. She does not just communicate for sake of winning business but genuinely tries to understand client’s situation and circumstances, and then customises suitable viewings. She has the domain knowledge and understands the local nuances, which definitely helps in case of an expats. She is quick, communicates effectively and shares her views, often highlighting cons of why a place may not suit despite client going ‘Wow’ at first glance. She is thorough on documentation, commands good understanding of tenancy agreement and market nuances. More importantly, she is very good at negotiating with the landlord/agent, provides counter points and alternatives and strives to work in my/tenants best interest. I found Sonam to have the best interest of the client and would recommend potential tenants to request her help in finding their new home in Hong Kong.

I've always found moving house very stressful, but working with Amelia meant this was my smoothest move to date. She arranged viewings one day after we first connected, and my new lease was signed just two days later! She negotiated well on my behalf to secure a more favourable deal. She also arranged the movers for me. This was a huge bonus, as otherwise I would have had to wait longer to secure an appointment. She was very thorough in noting any defects in my new flat. Amelia also organised the transfer of utilities to my name which was another huge help in the run-up to moving day. I have been in my new place for a week now and am very happy here. I strongly recommend working with Amelia: she minimised the stress in the entire process and in addition to being an absolute professional, was very fun and easy to work with.