Carment was incredibly helpful from start to finish. He was very responsive, great at communicating regular updates and and pro-active in finding the right property for us and facilitating discussions with the landlord.
We've tried working with other agents before, but Carment was far better than any agent we've worked with. He was very transparent and forthcoming throughout the whole process, including when it came to negotiating the rent and fees with the landlord.
I would highly recommend Carment in the future.
4.9 / 5.0
Mr. Anthony Liu
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
As a first time buyer, not only am I very happy to have found the dream place, but also a good agent along the process - thanks to Flo. Big thumbs up to her friendly attitude with professional services. I would definitely recommend her to my friends who are looking out for apartments!