We had a great time working with Shirley on our flat search. She considered our feedback and refined our searches according to what we need instead of trying to push a product to us. She was extremely patient and provided very honest insight to the flats we have seen. We would like to work with her again with our next search.
4.5 / 5.0
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Jack went above and beyond to help me with my flat including fixing up windows, etc. Would definitely work with him again when I look for an apartment in the future.