I strongly recommend Helena for her attitude, professionalism, and attention to detail to both people looking for a home or good tenants/buyers. She is definitely the best I have worked with.
As a landlord who has a flat in HK but living elsewhere, having met and worked with Helena to rent out my flat is a wonderful blessing. From day one, she has been super responsive and professional. The process of working with her starts with finding the right tenant. Afterward, she worked around the clock to help with contract arrangement, stamp duty, flat inspection, handover, etc. All of them require smooth communication, a heart for details, and work with time differences (my time zone is 8 hours behind that in HK). Helena is always proactive in attitude and extremely thoughtful in all aspects. She is a natural problem solver who is always ready to go the extra mile to help her clients. That is just such a blessing for me who is trying to overcome challenges managing a flat remotely.
5 / 5.0
Ludivine was excellent to work with and extremely helpful and responsive. She listened to my requirements for an apartment and followed up on our requests to see flats we saw online. She did not waste time on unsuitable ones. She was always available to respond to WhatsApp messages and replied promptly. Her feedback was honest and realistic and most importantly, I never felt pressured to take whatever came along, unlike experiences we have had with other agents over the past 19 years I have been in Hong Kong. I would certainly use her again and recommend her to other friends or colleagues looking for a real estate agent.
4.8 / 5.0
Very proactive and helpful. Listened and understood our requirements. Showed us lots of good places.