Colin represented the best of rental agents. From the start, he was careful to discern our requirements and showed us what we wanted. He did not waste our time and responded promptly to our views, picking up quickly what would not suit us.
He was patient and not pushy. He sensitively intervened and protected us from aggressive agents and worked collaboratively with others. His empathy, clarity and professionalism meant that we did not want or need any other agent.
When the deal was done, his excellent after sale service setting up all utilities and services meant we had no worries about moving in from day 1.
We would certainly recommend Colin to anyone looking for a home in Hong Kong.
4.7 / 5.0
Ms. Maylene LAI
Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.
4.8 / 5.0
Jan and Cindy
Tommy went above and beyond to be of service, both during the initial viewing of the units as well as after the unit was selected.
He provided excellent support in getting the electricity, water, gas and internet connection installed. Great job!