Taikoo Shing - Chai Kung Mansion 太古城 - 齊宮閣

I had worked with other real estate agents before but Mr. Donald Rae really stood out and impressed me with his organization, punctuality, and efficiency. Don was also very patient. He did not talk too much but was meticulous in trying to look at the problems in the apartment before and after signing the contract. Don tried his best to sort out problems for you. I really like his professionalism.

We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.

Lala is very professional and organised. She is extremely knowledgeable and helpful and listened to what we wanted from our new home. She helped set up our utilities and managed all the paperwork ensuring we understood the information in the documents. Lala is patient and kind. I would highly recommend Lala to anyone.