Personalised approach to understanding what the customer really wanted. Very responsive and extremely involved in helping to make right choice
4.7 / 5.0
Mrs. Zahara Mohamed ASHRAFF
Maggie is truly the most dedicated and knowledgeable agent I’ve ever encountered! Not only does she provide valuable insight and knowledge of the property market in Hong Kong, she is also a patient and good listener who pays attention to all our details and needs. Maggie is quick and precise at finding the perfect property according to our needs at the most suitable location with the best timing. The viewing process was certainly a stress-free, efficient, and enjoyable experience. I highly recommend Maggie to all friends and family and we will unquestionably use Maggie again in the future for both buying and renting properties.
4.5 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.