I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
We have known Dorothy Poon for 2 years now and there isn't enough I can say about how great she is. She has happily assisted us on two moves. She has gone above and beyond her normal job duties in order to make our move easier. She has served as our translator and sometimes our mediator. I don't think there is any other agent or agency that we would rather work with. Ms. Poon is a great find and we hope to keep working with her in the years to come.
4.8 / 5.0
Mr. Gabriel McKail
The Hong Kong rental market is apparently a dreadful place. However, my experience could not have been more pleasant. Claire managed my expectations from the first call right through to offer. She listened to every requirement I had and advised me when I was being unrealistic. I looked at three flats in one afternoon and made an accepted offer in less than 24 hours. Claire could not have been easier to work with and I will be telling any friends that are looking for a new flat to rent in Hong Kong that she is the one stop shop!