Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Rosa McCann
We have had to move several times due to our jobs, and having lived abroad for many years, we know exactly what we want when it comes to our accommodation. Rosa really took the time to understand our needs and was incredibly attentive to our requirements, making sure we did not have to compromise on anything. Our expectations for the size and location were quite high, but with Rosa's expertise, we were able to find the perfect apartment in Hong Kong.
We are now happily settled in a beautiful apartment in Mid-Levels, and we could not be more satisfied. Rosa is truly an expert in her field, and I would highly recommend her to anyone looking for a home that truly fits their personal preferences and needs, rather than just settling for what is available on the market.
4.7 / 5.0
Ms. Eugenia MONACO
李淑燕
Suk Yin (Shirley) was very supportive and patient in finding me the best apartment. I’d provide her with ideas here and there and she always responded back quickly with many options. She’d also prepared booklet for every viewing as well as detailed handover report at the end, which I find to be very nice features the company provides. It was definitely a pleasant experience working with Shirley and OKAY Property. I’d love to refer her/the company to my friends.