Vion was very accommodating and helpful. She didn't push me to get a particular place but instead gave me the space to consider which apartment I like. She also helped to look out for blind spots (e.g. fridge not working, water pipes not working, missing bulbs etc) which I was not as familiar with. Finally, Vion was also very helpful and helped me to secure furniture and arrange for movers to bring the furniture into my new place (and oversaw the move as I was overseas). I'm very pleased with how helpful and above and beyond that Vion went to, and would highly recommend her to my friends.
5 / 5.0
Chuan Ji LIM
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
李淑嫻
Shirley helped me ultimately rent the dream apartment. I was very impressed by her tenacity and her grit to get things done. She knew how to position my background and story to ensure that I could beat another bidder for a rental property (even when the terms were slightly better than mine as i was told). She was also very efficient and effective in sorting out all the small details of renting including gas, water, electricity as well as sorting out insurance.
Her eye for properties is also commendable, she can quickly ascertain which features are more important for the client (my wife) and happy wife is happy life.