Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Yohanita Tajuddin (Sayaka)
Sayaka found us our apartment at 2A Tagus Residences. I have to say it was by far the best experience both myself and my girlfriend have had when looking for apartments. She really went out of her way to meet our changing and demanding requirements! She was fantastic from start to finish by making everything hassle free and easy. The apartment she found us is wonderful and we’re incredibly happy there. We really appreciated what she did for us.
4.7 / 5.0
Molly assisted us in finding our latest apartment. She was punctual, pleasant, patient and easy to reach over the phone. Our ad-hoc request to re-visit the place post viewing was arranged in a timely manner and it was a pleasant experience. Highly recommended.