Francesca was very knowledgeable of all the areas we looked at and always quick and helpful to replying to our messages, meetings and concerns. She took the time to work out what we wanted and didn't waste our time with what we didn't want. Always friendly and professional and would definitely recommend Francesca to others.
4.5 / 5.0
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
Liza was a pleasure to work with while finding us a new home. Liza listened to our requirements and also raised some relevant questions in relation to our priorities that we hadn’t thought of. From the outset Liza was professional, contactable, honest and easy to deal with. She listened to our concerns and negotiated well on our behalf during communications with landlords. Liza made the process quick, efficient and personal while taking all our family members into account. We will definitely ask Liza to help us again when we next move.