It was a pleasure working with Flo. She made the process of finding a new home really easy and we have already recommended her to a number of our friends. She really understood what we were looking for which was demonstrated when she showed us an apartment in an area we hadn't even considered – we now live in this apartment and absolutely love it! Flo offered a lot of good advice based on her knowledge of the city and her experience in the housing industry. Her service also did not stop once we signed the tenancy agreement - she helped us move our utility accounts and continues to provide helpful recommendations. In summary, we really enjoyed working with Flo and will hopefully get the chance to work with her again one day in the future.
4.6 / 5.0
Jamie & Maria
I can't recommend Flo and OKAY.com enough. Moving in HK is difficult enough with the fast pace of the market and the worry that your agent might not have your best interests at heart. Flo has renewed my faith in property agents! Not only did she pay extra attention to my brief and what I wanted, she also gave me good advice. Everything was organised to a tee and she was flexible on schedules—which is so important when you work a tough day job with long hours.
Flo also knew the particulars of each flat. She was also instrumental in helping me secure my flat when I knew I wanted it, advising me on how best to handle the negotiation, and helping alleviate all the stresses of moving once we did secure it. She was always two steps ahead of me in knowing what I needed and I can’t thank her enough. For the peace of mind through the process and the new home I’m happily getting settled into, she earned every penny of her fee, and I will 100% be looking to work with her again!
4.6 / 5.0
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.