FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
Tommy was extremely helpful and attendant to what we wanted. After contacting us, he quickly put together a collection of flats for us to look at and it really felt that he had listened to us instead of just showing what flats he had available. During all the actual showings, Tommy was delightful and answered all of our questions. He was prompt in preparing all of the utilities, etc afterward when we had selected an apartment. I would recommend him to anyone looking for a flat in Hong Kong.
4.7 / 5.0
Mr. Thomas Harper
She was patient, polite and really listed to our needs. Most importantly, she acted quickly! Apparently we got our deposit in 1 hour prior to another possible tenant’s offer. Thanks to Nicole we got the flat we wanted!