美輪閣 Merlin Court 物业出售及出租

Highly professional, direct and empathetic

I had worked with other real estate agents before but Mr. Donald Rae really stood out and impressed me with his organization, punctuality, and efficiency. Don was also very patient. He did not talk too much but was meticulous in trying to look at the problems in the apartment before and after signing the contract. Don tried his best to sort out problems for you. I really like his professionalism.

Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.