I have been relocated from my Sydney office to HK and my knowledge of the HK rental market was next to nothing so this made me feel very nervous and anxious. […] When I was put in touch with Vincent, my perception of a property agent changed quite rapidly.
His genuine character and willingness to assist in finding a property was one of, if not, the most positive experiences I’ve had to date. His attention to detail to our specific needs, in addition to the behavior he displayed in doing whatever it took to help us with our search was above and beyond. He showed that he truly cares in assisting us and did whatever it takes until we got there.
I truly believe that Vincent is an asset to OKAY.com and represents all the right values OKAY.com stands for and I can’t speak highly enough of him.
4.6 / 5.0
Mr. Se Han SONG
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.
4.8 / 5.0
Kalpana Rai and the team at OKAY.com were extremely helpful and efficient during the process of finding our new home. Kalpana was always quick to respond to questions and queries during this time, and followed up diligently even after the deal was signed. I would highly recommend Kalpana's services.