Flo is efficient, knowledgeable, helpful and an excellent communicator. She assessed me and our family needs quickly and accurately and then only selected appropriate apartments to view to ensure we didn’t have to trawl through dozens of flats that didn’t meet our requirements. I found Flo to be friendly and witty but professional and service orientated at all times. I can’t recommend Flo and her work highly enough.
4.9 / 5.0
Mr. Stewart BROWN
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
Both Katrin and I were very happy with the service you provided and we wouldn’t hesitate to recommend you to anyone we know who is looking for a new flat/house.