I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Dawson was very helpful and understanding and he listened to what we wanted. Thank you.
4.9 / 5.0
Ms. Chloe MITCHELL
Andrea Adams Ott
This is the 3rd time Andrea has helped us with a search. In the world of tenants that equates to 6 years. For the first two rounds we ended up renewing with our existing home. Third time lucky!!
i am not sure if I could have found anyone else to be this patient as an agent in HK.
Thank you Andrea. I am really enjoying my stay in the new place. Would definitely refer you to friends who have a need.