She understood what I was looking for, knowledgeable about the market & area.
4.7 / 5.0
I was first contacted by Dorothy in 2019 when we had originally intended to relocate to Hong Kong from Sweden. Due to the challenging environment in 2020 our relocation was postponed to 2021. Every since first contact, Dorothy has been checking in on a regular basis to see how she could assist in our search for an apartment. What we really appreciate with Dorothy is that she is very personable and she really listened to our needs. In addition she was very organised and explained every step in a very diligent and transparent manner. If and when we move again, we will definitely use Dorothy for her services again.
4.8 / 5.0
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.