Heike Pfordte was great to work with. From the beginning of working with her, we felt at ease and confident that she would be able to find us a home, not just a place to live. She quickly understood what we wanted, and needed, as well as what we didn't. With her knowledge of the city, she was able to point out locations and options that would fit our needs. She also suggested a location that we had not even thought of before and we ended up really liking it. She was very efficient in arranging showings and never tried to waste our time with places that weren't a good fit. All arrangements were handled very professionally from finding an apartment to signing with the landlord and hooking up necessary utilities. Heike made the whole process of finding a home a lot less stressful.
4.8 / 5.0
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.
4.6 / 5.0
Stuart & Carolynne Knowling
I thoroughly enjoyed working with Molly. She immediately asked the right questions, quickly grasped my needs and focused her attention on presenting only the best property options, allowing the flat-hunting process to be very time-efficient and smooth. This took a lot of the burden off my shoulders. The subsequent contractual paperwork was handled professionally, and I particularly appreciated that she fought for all the contract terms that I wanted and that she personally made sure that everything in the apartment was working properly. A great asset to any property agency and highly recommended to anyone looking for a home in HK. I will definitely work with Molly on my next property move.