Attention to detail. Very customer-oriented. Very organised. Replies promptly.
4.6 / 5.0
Ms. Joyce NGAI
劉曉雪
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
柯家如
Gertrude was very helpful in finding an apartment that met our criteria. She was also a great resource to help us with adjusting to life in Hong Kong as we just moved from New York. She was very prompt with her communication and made it an easy experience overall.