FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.
4.6 / 5.0
Mr. David ZEBROWSKI
Daniel Sempere Pico
I would like to share my great experience with Daniel being my agent.
It started after I browsed online and found a nice place on www.OKAY.com. I sent a request to be contacted and Daniel promptly contacted me. We arranged a visit for the evening and from there everything went very smooth.
Daniel provided me very good advice and was able to negotiate for me a better price. He also helped having all the furniture and washing machine removed, which the landlord was not initially very keen to do.
From there we have been building a very good customer-agent relationship and I am very pleased to be working with Daniel.
I congratulate OKAY.com for having such an agent, really focused on his clients needs and interests.
4.7 / 5.0
Kim helped us find our village house following our relocation to Hong Kong. She was extremely responsive and helpfully throughout the entire relocation process – helping us to shortlist properties according to our requirements before the relocation and showing us through many suitable options during our visit. She also helped us understand the locations of the various properties and the pros and cons of each – considerations that we would not have thought of being new to Hong Kong.
We were so impressed with Kim’s service that we have already recommended her to another colleague who is relocating to Hong Kong.