Francesca was very knowledgeable of all the areas we looked at and always quick and helpful to replying to our messages, meetings and concerns. She took the time to work out what we wanted and didn't waste our time with what we didn't want. Always friendly and professional and would definitely recommend Francesca to others.
4.5 / 5.0
I want to thank Jayde for the time that she put into helping my wife and I find a new home. We were looking to break our original lease and move into a new place – but only if we could replace our existing tenancy. Jayde’s commitment to helping us find a place all the while whilst we were unable to break lease was ramped up when she helped list our property too. In our 4 month search we saw over 50 places around Happy Valley/Mid-Levels with many agencies, but it was Jayde’s attitude and enthusiasm which stood out and made us trust her and continue to search with OKAY.com. Eventually we found the right place, and with Jayde’s suggestion we negotiated a fair rental with all parties happy. When it came to the handover, it was a swift process which is a testament to Jayde’s professionalism. At no point in the process did we feel let down or on our own - which is very important especially when dealing with the stresses of moving. I have no hesitation in recommending Jayde and OKAY.com.
4.7 / 5.0
Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.