The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
Ning has been most helpful with my search for an apartment. She understood my requirements and my preferences, and was able to show me a number of selections that were real contenders. Ning was also very proactive in working with the landlord to obtain a fair rental price, and to ensure all the minor fixes that were done before I moved in. Ning was always responsive when I needed her, and she saved me hours of worry! Everything went smoothly because of her!
4.7 / 5.0
Nina Schulte-Mattler as well as OKAY.com as a whole did a brilliant job finding my first flat in Hong Kong. Nina is a very respectful, attentive and efficient partner. Every single inquiry was answered promptly and clearly. Nina placed me into my new home in less than a week and arranged everything that was needed, prepared the paperwork and explained it to me very comprehensively so I just had to sign and move in! She even got me the flat for a better price, I really didn't expect it! I will definitely be asking for Nina's assistance when I next have to move!