If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben
4.9 / 5.0
Ben PEACE
關鎮鋒
Tommy was extremely helpful and attendant to what we wanted. After contacting us, he quickly put together a collection of flats for us to look at and it really felt that he had listened to us instead of just showing what flats he had available. During all the actual showings, Tommy was delightful and answered all of our questions. He was prompt in preparing all of the utilities, etc afterward when we had selected an apartment. I would recommend him to anyone looking for a flat in Hong Kong.
4.7 / 5.0
Mr. Thomas Harper
Yohanita Tajuddin (Sayaka)
Ms. Yohanita is very helpful and she works efficiently. As we are not new to Hong Kong, Ms. Yohanita gave us few ideas and let us explore different locations and different type of properties to understand what we like. From there she understands already what we like and what we need, so we did not waste our time seeing apartments that we will not like. Ms. Yohanita also a very good intermediary and she has the attention into detail. Overall our experience with Ms. Yohanita was very pleasant. Thank you Ms. Yohanita!