We first contacted OKAY.com in June 2016 as soon as we knew we were moving to Discovery Bay from abroad. With Nina’s understanding of our wants, needs and concerns the whole house hunting experience in a foreign place couldn’t have been smoother or more stress free. Every doubt, paperwork, law and other local bureaucracies were explained to us promptly. Without Nina's commitment, professionalism, dedication, efficiency and DB knowledge we wouldn’t have found the perfect home for our family. We cannot thank her enough and I will always recommend Nina and OKAY.com to family and friends.
4.5 / 5.0
Per Hedegaard
Airline Pilot
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
鍾思蘊
Clear communication, precise suggestions for our requirements. Very good negotiator and super dilligent for the signing process.