Ning was a fabulous agent with her friendly and professional service, taking the time to understand our needs while sharing her insights on each of the residential areas. She helped us to really focus in our search to the right buildings that would suit our needs and have the neighbourhood character that we desired. All the way through the process she was very attentive, responsive and very engaging. We will certainly be looking to work with her again in any future move!
4.5 / 5.0
Mr. Robert Michael Serjeant
Donald Rae
Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!
4.7 / 5.0
Marie-Alix Messimeris
Louise Garnaut
I want to express my heartfelt thanks to Louise Garnaut and praise for her professionalism. I met with Louise just a few times but during that time she gave me a deep impression for her cheerful smile, caring attitude and excellent preparation skills. I remember when my tenant brought their kids to the house in late September. After bidding farewell, Louise showed them the village environment and ended up driving back for water. Louise also refilled the kids bottles in case they needed on their way home. Most importantly, she was EFFICIENT - finding us a good and suitable tenant in a month!