Gertrude was very detailed oriented and patient with us; from arranging picking us up to really listening to our needs and to communicating with the landlord on everything we needed to change and fix up. She is very professional and after having dealing with many property agents.. she knows her stuff inside and out ! I highly recommend her to everyone whose looking for and apt/house.
4.7 / 5.0
Mr. Stanley Ho Sang SUNG
劉曉雪
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
Flo Geiser
Flo was meticulous in her inspection. Nothing cosmetic can escape her scrutiny. She spotted many issues with the flat after i did my viewing and agreed to a rental deal. Suggested that i pull out. Which i did. Am impressed by her attention to detail and putting client interest first.