If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben
4.9 / 5.0
Ben PEACE
Anil Mohan
We're immensely grateful for Anil's exceptional support in our home search. His dedication and expertise made the process smooth, feeling like destiny brought us together. Anil's insightful use of the database helped us understand listing and area values, empowering us for informed negotiations. At that time, we were also in contact with agents from various firms. However, more often than not, we were asked to compromise our requirements and increase our budget. In contrast, Anil successfully helped us find the perfect home within our budget and met all our requirements, showcasing his exceptional professional ability. This assures us that we'll turn to Anil for our next upgrade, as we not only found a home meeting all requirements but also gained a wonderful friend and neighbor. Thanks for going above and beyond; we truly appreciate Anil's professionalism, responsiveness, and commitment. Why settle for compromises when you can have everything you want?
4.8 / 5.0
Man Truck And Bus Hong Kong Limited
Jayde Pamuk
Thanks Jayde for helping us to find our flat. We knew we would find it comfortable and it ticked the majority of our boxes when we saw it originally. Now that we've actually moved our stuff into the flat, we're very happy with it and feel settled remarkably quickly. Throughout the process, Jayde has provided a good range of options for us to explore and made herself available when required. She provided good advice when we needed and was not pushy or trying to upsell us. We would definitely come back to Jayde when we need to move again.