Tai Pak Terrace 太白居

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

She was very accommodating to our requests and despite minor hiccups from the landlord, she represented the prospective tenant well and managed to seal the deal.

She genuinely wanted to help find us our perfect apartment, which included all of the items on our wish-list/criteria. We stayed in contact with Jayde for around 6 months before she found us our amazing apartment in Happy Valley. She had so much patience when showing us SO many apartments during our house hunt! We can't thank her enough. We have referred a lot of friends and colleagues to work with Jayde and they have had very positive experiences with her too.