I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Moving from Australia to Hong Kong with our dog, we had several non-negotiable criteria for an apartment and required a secured lease before we arrived. Several other agents were not able to assist, however Dorothy was by far the most helpful and diligent agent we encountered. Dorothy found an apartment that met all of our criteria and promptly arranged the lease and utility connections. I cannot recommend her services highly enough.
5 / 5.0
Lawyer at an international firm
Amelia went above and beyond our expectations to make our flat hunting and moving experience as smooth and stress-free as possible. With her, we found an amazing rental property that perfectly suited our needs (which we didn’t know existed!) She is the most reliable and professional agent we have ever worked with—we would recommend her to anyone looking for property in a heartbeat!