Hyde Park Residence 豪盼園

From our very first interaction, Kathy demonstrated an impressive level of professionalism and expertise. She took the time to understand our needs and preferences, and her knowledge of the local market and inventory allowed her to provide personalized suggestions that truly met our criteria. Throughout the entire process, Kathy was consistently proactive and communicative. Her dedication to finding the perfect apartment for us was truly remarkable. One of the things that stood out to us about Kathy was her genuine enthusiasm and passion for her work. Her warm and friendly demeanor made us feel at ease and confident in our decision making. We would highly recommend Kathy to anyone looking for a real estate agent in the area, and we will certainly be reaching out to her again for any future real estate needs. Tom and Carrie

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Very good all round, but especially in taking the initiative to select a good range of properties for viewing, including some alternatives to the options I had mentioned in my intro email (one of which I ended up renting).