Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Nina is brilliant and super efficient and made moving to HK so much easier for us! She quickly grasped what we were looking for and did a fabulous job in finding us the most convenient and safe place to live in a short span of time. Nina has been very friendly and helpful with questions we had regarding life in HK, which helped us with schooling and other decisions. My son started calling her "Nina, mommy's friend" and I felt the same way about her. It was easy to trust her! She is a great agent and we can honestly recommend her!!!
5 / 5.0
Hirut Allen and Scott Allen
She is extremely helpful and very friendly. She remembers your needs and requirements and would work extra hard to try to find the right property. Very caring and sincere. I will definitely refer her to my friends.