Imperial Garden 嘉爵園

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

We're immensely grateful for Anil's exceptional support in our home search. His dedication and expertise made the process smooth, feeling like destiny brought us together. Anil's insightful use of the database helped us understand listing and area values, empowering us for informed negotiations. At that time, we were also in contact with agents from various firms. However, more often than not, we were asked to compromise our requirements and increase our budget. In contrast, Anil successfully helped us find the perfect home within our budget and met all our requirements, showcasing his exceptional professional ability. This assures us that we'll turn to Anil for our next upgrade, as we not only found a home meeting all requirements but also gained a wonderful friend and neighbor. Thanks for going above and beyond; we truly appreciate Anil's professionalism, responsiveness, and commitment. Why settle for compromises when you can have everything you want?

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!