Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Thank you once again, Helena, for all her help which was much appreciated. We will definitely be back in touch with her should we be planning to move again in future!
4.6 / 5.0
Jayde was an absolute pleasure to work with, not to mention a super fun person to go flat hunting with! I was on a very tight time frame and in the middle of an extremely busy period in my life, but Jayde helped make the entire experience smooth and seamless and found me a beautiful flat in Happy Valley in the space of two days. Jayde handled all the documentation and correspondence between myself and my new landlord, to the extent that she was shuttling back and forth between my flat at the time, my office, her office and everywhere in between to get everything signed off in time for moving day. Even while Jayde was out of town on vacation, she was working to help me secure my new flat because she knew how much I loved it. I have already recommended Jayde to several of my friends and intend to continue doing so going forward!