Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Graham MacLean
關鎮鋒
Tommy was excellent. One of the best customer facing people I have engaged with. This started when we were introduced while I was in Singapore. He answered my questions promptly, even on weekends. He took time to explain the process and really listened to my criteria on what I was looking for. Each apartment he showed me matched my specifications. I will most definitely recommend working with Tommy.
4.6 / 5.0
Ms. Lanis Janelle YARZAB
方一漣
Tammy went above and beyond in helping us find and settle into our new home! Having an electronic lock was one of our top/mandatory requirement but it wasn’t easy to find a suitable lock due the unusual shape of the door. Tammy reached out to a lot of contractors and lock companies and managed to find us a suitable one in the end. This is only one of many examples of her great service and there’s not doubt that she’s the best agent that I’ve worked with so far.