I am writing to you about my outstanding experience with Joanne Cheung.
Joanne has been a Godsend! I needed to relocate to Hong Kong for work. Thanks to her guidance, patience, tenacity, and consummate professionalism, I was able to secure the MOST beautiful apartment in all off Hong Kong!! She took care of vital communications to the landlord to ensure I would succeed. She took videos, answered dozens of my questions. She was available morning, noon, and night. She went so above and beyond. Her work effort is unparalleled.
You have an incredible colleague in Joanne Cheung. I work with hundreds of professionals globally. She deserves to hold a very high position at the agency. She should train others and take very high commissions. She is truly special.
I am exceedingly grateful for her time and effort. I will recommend her and Okay.com to ANYONE who is looking for property in Hong Kong.
5 / 5.0
Yvon
Nina Schulte-Mattler
Nina is brilliant and super efficient and made moving to HK so much easier for us! She quickly grasped what we were looking for and did a fabulous job in finding us the most convenient and safe place to live in a short span of time. Nina has been very friendly and helpful with questions we had regarding life in HK, which helped us with schooling and other decisions. My son started calling her "Nina, mommy's friend" and I felt the same way about her. It was easy to trust her! She is a great agent and we can honestly recommend her!!!
5 / 5.0
Hirut Allen and Scott Allen
Nina Schulte-Mattler
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?