Riva-Helorus Boulevard Tower 6B 爾巒-Helorus Boulevard Tower 6B

Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too. In the interim all routine management work, not really OKAY’s province handled well too. Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved. Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute. I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.

Tommy was genuine and honest throughout the process. He understood what we were looking for and was very trustworthy, very different from some of the other agents we dealt with.

Ms. Yohanita is very helpful and she works efficiently. As we are not new to Hong Kong, Ms. Yohanita gave us few ideas and let us explore different locations and different type of properties to understand what we like. From there she understands already what we like and what we need, so we did not waste our time seeing apartments that we will not like. Ms. Yohanita also a very good intermediary and she has the attention into detail. Overall our experience with Ms. Yohanita was very pleasant. Thank you Ms. Yohanita!