When we moved house in November 2014, Alexis acted as our property agent. We had many specific demands but Alexis and her team at OKAY.com were patient and always pleasant to fulfill our requests for information and undertake various viewings. The remarkable thing about Alexis is her ability to listen carefully and only show us properties suitable for us – this might seem simple, but having used several other agents previously, having someone who "gets it" is such a relief. Alexis is also very responsive - she ensured that all requests to our new landlord were dealt with in a professional and efficient manner. The move to our new home was without any setbacks, and Alexis saw us safely through the whole process. We would definitely recommend engaging Alexis in your property search; we will do so again in the future!
4.5 / 5.0
Sarah Coles
Andrea Adams Ott
Andrea is professional, patient, practical and understood our needs in terms of apartment size, layout and location. She provided a good selection of apartments with enough variation to make each apartment attractive enough for viewing.
As we've been away from Hong Kong for more than 10 years, the areas and facilites around some pretty much change as well. Apart from showing the apartment to us, she also gave us a lot of useful information as to what can be found in the area around the apartment we're looking at.This is what stood out.
After sales service was fantastic as well. Super helpful.
4.9 / 5.0
Mrs. Lena Nothhaft
㨁振華
Carment was incredibly helpful from start to finish. He was very responsive, great at communicating regular updates and and pro-active in finding the right property for us and facilitating discussions with the landlord.
We've tried working with other agents before, but Carment was far better than any agent we've worked with. He was very transparent and forthcoming throughout the whole process, including when it came to negotiating the rent and fees with the landlord.
I would highly recommend Carment in the future.