I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Andrea Adams Ott
She knows my preference and only recommends apartments to my liking. Her cheerful attitude makes the tedious flat searching experience much more fun. She is also very thorough in following up the details and process.
4.5 / 5.0
Mr. Roy Lam
劉熲儀
Would just like to give commendation to her assistance with our house search.
Given how challenging it is in looking for a new house, what with our busy schedules and
having a very active little girl as well, Ingrid really made it seamless by providing us organized tours of our prospects, accommodating us on our time, and doing the liaising with the landlords on our behalf in terms of negotiations on pricing, as well as providing inputs on what needs fixing and such.
We surely wouldn't have been able to do it in such an easy and timely fashion without her help,
so we would like to give thanks to her and to OKAY for the OKAY services.
And did I say she is great with kids as well?
Again, thank you and will not hesitate to recommend her services in the future!