Lijiang

Having just moved to HK from London, my company put me in touch with Flo at OKAY.com which was such a blessing, especially after some of the stories I had heard of agents in HK. From the very start of the process until completion Flo was nothing less than exemplary. She managed very early on to realise exactly what I was after, and filter the viewings appropriately. Anything that needed signing etc she would bring to my office, she just made the process so easy. I really can’t recommend her enough, and anyone lucky to get Flo as their agent will soon think the same I’m sure.

It was my first time searching for an apartment in HK, even before my arrival, I got in touch with Rosa through a colleague’s recommendation. Rosa was able to advise me very well remotely and helped me get to know and better understand the rental market in Hong Kong. Throughout the process, Rosa was consistently exceptionally friendly, patient, helpful, and never pushy. I had a very specific neighborhood in mind, one that has relatively few rental apartments and mostly office buildings, which made the “hunt” quite challenging. However, Rosa managed to find my dream apartment exactly in that neighborhood. She supported and took care of the negotiations, handover, and all bureaucratic steps. That was an immense help for me, allowing me to fully concentrate on my new life in HK. Rosa even helped by letting in the technicians and supervising the apartment in my place. I’m more than impressed by Rosa’s professionalism, friendliness, and patience, and I absolutely recommend her 100%.

It was a pleasure working with Flo. She made the process of finding a new home really easy and we have already recommended her to a number of our friends. She really understood what we were looking for which was demonstrated when she showed us an apartment in an area we hadn't even considered – we now live in this apartment and absolutely love it! Flo offered a lot of good advice based on her knowledge of the city and her experience in the housing industry. Her service also did not stop once we signed the tenancy agreement - she helped us move our utility accounts and continues to provide helpful recommendations. In summary, we really enjoyed working with Flo and will hopefully get the chance to work with her again one day in the future.