120 Des Voeux Road West 德辅道西120号

I had the pleasure of working with Sonam, and I cannot recommend her highly enough. She acted with exceptional skill and integrity on behalf of both the landlord and the tenant, consistently finding creative, fair, and practical solutions that served all parties involved. Importantly, I managed this entire process while living and working outside of Hong Kong, and Sonam still made everything completely seamless. Her ability to communicate clearly, consistently, and proactively across time zones was essential in ensuring the process ran smoothly and without unnecessary stress. Sonam was always timely, proactive, and incredibly professional in the way she managed issues and guided the process from start to finish. What truly sets her apart from other agents is her continuous involvement and genuine commitment to ensuring satisfaction on all sides, rather than stepping back once a transaction is underway.

Flo was assigned to assist my family and me in finding a new home in Hong Kong. As I was coming from the US I had a lot of questions and needs in order to ensure my family would be comfortable and happy. Flo went above and beyond, showing me a wide variety of options over the span of two trips to Hong Kong. She never hesitated, never said no, spent whatever time was necessary and provided lots of local anecdotes and information in the process. She even bonded with my 8 year old boy and gave us a tour of the flower and bird markets in Mong Kok! In summary, we are now happily ensconced in a new flat and Flo made it all possible, right down to setting up our utilities. We couldn’t have asked for a better initial contact in Hong Kong.

We didn't really know what we wanted, other than 3-bed and more space, Shirley Suk Yin-li helped us through our changing minds: we started in Tin Hau and then settled on Mid-Levels and then, after seeing dozens of places, had a new idea: Kowloon Tong. Shirley stayed with us all the way and showed us some great places all over town (coming with us on MTR as we don't like motor vehicle transport!) and in the end we found the perfect apartment, beyond expectations and a real find. Good job Shirley, thanks for your great efforts, most agents would get frustrated when the client keep changing the budget, the district, the size etc etc. Shirley was also very helpful during the handover process, with utilities and internet and some minor works required. Thanks, okay.com and Shirley, great job, highly recommended.