The recent property search in Stanley was the 3rd one that I have asked Max to help out on. She is always quick to understand requirements and ensures that time is not wasted by finding relevant apartments. She’s great to interact with on email, phone & WA fitting in between busy schedules and making it as easy a process as possible. She’s very knowledgeable of the areas, quick to recommend types of apartments to suit the family. Always energetic and positive, she’s a pleasure to spend time with which is an added bonus! I couldn’t recommend her more highly.
4.6 / 5.0
She genuinely wanted to help find us our perfect apartment, which included all of the items on our wish-list/criteria. We stayed in contact with Jayde for around 6 months before she found us our amazing apartment in Happy Valley. She had so much patience when showing us SO many apartments during our house hunt! We can't thank her enough. We have referred a lot of friends and colleagues to work with Jayde and they have had very positive experiences with her too.
4.8 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.