We have known Dorothy Poon for 2 years now and there isn't enough I can say about how great she is. She has happily assisted us on two moves. She has gone above and beyond her normal job duties in order to make our move easier. She has served as our translator and sometimes our mediator. I don't think there is any other agent or agency that we would rather work with. Ms. Poon is a great find and we hope to keep working with her in the years to come.
4.8 / 5.0
Mr. Gabriel McKail
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Alan was very professional and really helped us find our dream apartment. He was extremely patient and gave invaluable advice.