The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
I came to Hong Kong with the expectation that finding the right apartment would be a tough slog. This had been the case in other big cities I've lived in. I was massively lucky to be introduced to Dorothy at the outset. She was incredibly organised, enthusiastic, knowledgeable and attentive to my preferences. Dorothy even remained incredibly upbeat and helpful after having to start our search all over again due to my shift in dates. Her insight and guidance made it easier to get a better perspective on what I was looking at. Unlike many agents, Dorothy was fully engaged and made sure my focus was not just on getting a good price or enough space, but practical things like being able to fit the requisite furniture and appliances, and making sure the security and location were good. I have and will in the future advise anybody I know looking for a place in HK to contact Dorothy.
4.7 / 5.0
After my arrival in Hong Kong it only took us eleven days to find the perfect apartment for me! Before that Heike defined the search criteria with me when I was still in Germany. And gave me a very good overview about the potential living areas. During the visits everything was perfectly organized and I got a lot of additional information like sporting clubs, bars, restaurants… She clearly understood my needs, advised me in a very good way and was able to negotiate a sustainable contract with the landlord. During this whole search process OKAY.com supplied all information with modern and very usable IT tools. To sum it up – everything was well-structured, organized and supported – and I was ensured that Heike will go the extra mile to find my new home! Oh – one thing I forgot! She also introduced me to a local artist – so that I now have some original Hong Kong street art on my walls …