I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Apartment hunting is not my idea of a great time, but Jayde was extremely efficient, helpful, and enthusiastic which made the experience quite stress-free and even enjoyable. Jayde understood precisely what kind of apartment I was looking for and provided a number of options - all of which met my specifications. Once I decided on my apartment, Jayde helped ensure the entire handover process was accurate and thorough. I would certainly recommend Jayde and OKAY.com to anyone searching for an apartment in Hong Kong.
4.8 / 5.0
What started as occasional informal viewings of southside listings quickly turned into a full-press search once we realized we were in such good hands with Max. We were happily ensconced at The Lily in Repulse Bay but Max opened our eyes to other areas. She helped us secure an amazing penthouse flat in Stanley with a spacious roof deck that had been freshly listed, and thanks to her, we managed to beat out several other keenly interested parties. From start to finish and even well into our lease, Max was with us every step of the way, providing expert guidance with professionalism, diligence, and warmth. We highly recommend her.