Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
We were happy that we met Shirley. She has been truly helpful to us on finding a satisfying home. She has been responsive and clearly understood our requirements. Everything went smoothly and efficient with Shirley's help! After signing the tenant agreement she still helped us on utility stuff. Really appreciate that we have such a proactive and responsible agent like Shirley to help us find an ideal apartment.
4.6 / 5.0
I have known Sonia and been working with her for over 15 years as a HKG landlord. Sonia is highly experienced, professional and one of the hardest working, ethical, and productive agents that I’ve had the pleasure of dealing with. Sonia has successfully negotiated on our behalf in finding quality tenants that are the right fit for our properties many times over. She continues to go above and beyond for both landlord and tenant evidenced by the rapport she has with her (often repeat) clients on both sides of that equation.
In recent years whilst personally spending more time abroad and subsequently being less hands on, she has proved invaluable in maintaining our portfolio – including but not limited to; handovers, both at exit and commencement of leases, overseeing maintenance, staging and arranging cleaning on our behalf.
Sonia is an asset to our business and has become a good friend along the way, and am glad to recommend her to anyone needing help in HKG realestate.