Flo is efficient, knowledgeable, helpful and an excellent communicator. She assessed me and our family needs quickly and accurately and then only selected appropriate apartments to view to ensure we didn’t have to trawl through dozens of flats that didn’t meet our requirements. I found Flo to be friendly and witty but professional and service orientated at all times. I can’t recommend Flo and her work highly enough.
4.9 / 5.0
Mr. Stewart BROWN
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
What started as occasional informal viewings of southside listings quickly turned into a full-press search once we realized we were in such good hands with Max. We were happily ensconced at The Lily in Repulse Bay but Max opened our eyes to other areas. She helped us secure an amazing penthouse flat in Stanley with a spacious roof deck that had been freshly listed, and thanks to her, we managed to beat out several other keenly interested parties. From start to finish and even well into our lease, Max was with us every step of the way, providing expert guidance with professionalism, diligence, and warmth. We highly recommend her.