I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
Don represented my interest and was able to make a fair agreement between two parties. He communicated procedures and information well with clarity and gave undivided attention to my concerns and requests. Everything was so smooth and effective! I would definitely recommend Don to others.
4.7 / 5.0
It was a great experience working with Nina and OKAY.com, not only did she understand our needs she made sure all details were organised, making sure our move was as smooth as possible. I'd recommend her to anyone.