I met with Dorothy twice to look for a flat in Hong Kong. I found her to be very organized and helpful. Both times I was given a list of the properties that were to be viewed outlining the property features. I found this quite useful as it's easy to forget what each property offered after viewing so many! After finding a flat I liked (even though above my budget) Dorothy told me she would help to get me the flat within my price budget as she knew how much I liked it. Dorothy spoke to the Landlord and after 2 days the flat was mine! She helped with many questions throughout the contract signing process and helped setup all the utilities. Dorothy was a great agent to work with and I highly recommend her to help with your flat search in Hong Kong.
4.8 / 5.0
Cindy is an extremely helpful person. She understood our minds perfectly and showed us the places that we really liked. During the entire time, it felt as if we are speaking with a friend who understands our requirements completely. I would recommend Cindy to any of my friends in a heartbeat. She is a very lovely person, and a very dedicated agent. She will be our first point of contact for our next property search.
4.9 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.