After my arrival in Hong Kong it only took us eleven days to find the perfect apartment for me! Before that Heike defined the search criteria with me when I was still in Germany. And gave me a very good overview about the potential living areas. During the visits everything was perfectly organized and I got a lot of additional information like sporting clubs, bars, restaurants… She clearly understood my needs, advised me in a very good way and was able to negotiate a sustainable contract with the landlord. During this whole search process OKAY.com supplied all information with modern and very usable IT tools. To sum it up – everything was well-structured, organized and supported – and I was ensured that Heike will go the extra mile to find my new home! Oh – one thing I forgot! She also introduced me to a local artist – so that I now have some original Hong Kong street art on my walls …
4.9 / 5.0
Senior Key Account Manager
From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
Heike was very helpful, knowledgeable, and responsive throughout my property search. I appreciated her honest and direct approach and have already recommended her to many others in my network.